Contact information

📞 Contact Information We are committed to providing excellent support. Please use the following methods to reach us, depending on the nature of your inquiry:

General Inquiries & Support For all general questions, order updates, non-urgent support, or business inquiries, please reach out via email:

  • Email: ratnezaofficial@gmail.com

Urgent and Policy-Specific Contact For urgent matters, or specific issues related to refunds for missing items (as per our policy), please use WhatsApp only:

  • WhatsApp / Urgent Calls: +91 8969618759
    • Note: We kindly request that general customer support questions are directed to email. Please use the calling feature only for urgent matters.

Social Media Follow us and connect with us on Instagram!

  • Instagram: @ratneza
  • Facebook: @ratneza
  • WhatsApp/Call: +91 8969618759

Business Address For legal and postal correspondence:

  • Address: Haripatti, Rajnagar, Madhubani Bihar, 847235, IN